Last Updated: March 03, 2026 Effective Date: March 03, 2026 Thank you for choosing Chrono Critter! We fully understand the importance of your personal information and are committed to protecting your privacy and data security with the highest standards. This Privacy Policy aims to explain, in a clear and transparent manner, how we collect, use, store, share, and protect your information. Please read and understand this policy carefully before using our services.
1. Information We Collect
To provide you with a stable, secure, and personalized gaming experience, we collect information only when it is lawful, necessary, and with your consent. Specific categories are as follows:
Device and Technical Information: To ensure the normal operation and basic security of the Game, we collect necessary device information, such as device identifiers (e.g., IDFA, AAID), device model, operating system version, IP address, etc.
Game Behavior Data: To optimize product features and improve user experience, we collect data related to game progress, level records, online duration, and your interactions with in-game features.
Information You Voluntarily Provide: When you contact us via customer service email (service@chronocritter.com), we collect the feedback, inquiries, and related contact information you voluntarily submit to promptly respond to your needs.
Cookies and Similar Technologies: We use cookies or similar technologies to assign you a unique identifier for maintaining basic game functions, conducting product analysis, and implementing advertising fraud prevention.
2. How We Use Your Information
We commit to using the collected information strictly for the following purposes:
Service Operation: To maintain core game functions and support necessary social interactions.
Experience Optimization: To troubleshoot issues and iterate features by analyzing performance data and user behavior, continuously improving game quality.
Personalized Advertising: To collaborate with third-party advertising partners, subject to your explicit authorization, to present you with more relevant advertising content.
Security and Compliance: To identify and prevent fraudulent activities, ensure system security and stability, and fulfill applicable legal and regulatory obligations.
Statistics and Research: We may de-identify or anonymize collected data for macro statistics, market analysis, or academic research. Such data can no longer identify a specific individual.
3. Information Sharing and Disclosure
We highly value your personal information and will never sell it. We may only share necessary data in the following essential circumstances, within the scope permitted by laws and regulations:
Third-Party Service Providers: We may engage trusted partners (e.g., technical support, data analytics service providers) to process information. These partners are bound by strict confidentiality agreements and contractual terms and cannot use the information for any other purpose.
Advertising Partners: With your explicit consent, we may share encrypted device identifiers with compliant advertising networks to support the delivery and measurement of personalized advertisements.
Legal Requirements: We may need to disclose necessary information to comply with laws and regulations, respond to valid requests from judicial or governmental authorities, or protect the rights and safety of us and our users.
Corporate Transactions: In the event of a merger, acquisition, asset transfer, or similar transaction, your information may be transferred as part of the transaction assets. We will ensure the recipient continues to be bound by this policy, or require them to seek your authorization anew.
4. Your Rights and Choices
You have full control over your personal information, including:
Access and Correction: If you wish to access or correct your personal information held by us, please contact us via the customer service email. We will process your request promptly.
Authorization Management: You can enable or disable permissions for information collection (such as notifications, location, ad tracking) at any time through your device's system settings. Please note that disabling permissions may affect the normal use of some features.
Data Deletion: Uninstalling the Game will delete all related data stored locally on your device. If you wish to delete information retained on our servers, please submit a request via the customer service email. We will process it within a reasonable timeframe.
Limit Ad Tracking: You can opt out of receiving personalized advertisements through your device's system settings:
iOS Devices: Go to "Settings" > "Privacy & Security" > "Tracking" and disable tracking for the relevant app.
Android Devices: Go to "Settings" > "Google" > "Ads" and enable the "Opt out of Ads Personalization" option.
5. Information Security and Storage
Security Measures: We employ industry-standard security technologies and management practices to protect your data security, including but not limited to HTTPS encrypted transmission, minimum privilege access controls, and regular security audits. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. We recommend that you properly safeguard your personal devices and take necessary security measures to protect your information.
Retention Period: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or dispute resolution needs).
6. Protection of Minors
Our services are not directed to children under the age of 13 (or a higher age as required by local law in your jurisdiction). We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will take all reasonable steps to delete it immediately.
7. Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy, or if you wish to exercise any of your rights concerning your personal information, please contact us via:
Email: service@chronocritter.com
We will review your request promptly and respond within the timeframe required by applicable laws and regulations. Thank you again for your trust and support in Chrono Critter!